Design MIX Furniture values and respects your privacy.
Design MIX Furniture, Inc., is a California corporation (also referred to below as "MIX," "Company," "we," "our," and "us"). We manufacture and sell home and garden furnishings, lighting, and accent pieces. We operate the website www.mixfurniture.com (the "Website"). Our principal place of business is located at: 331 S. La Brea Ave. Los Angeles, CA 90036
This Privacy Policy explains how we use personal data that we collect through, or in relation to, your use of our Website and in-store sales orders (whether as a registered user or as a guest), and the measures we take to protect the security of this information.
This Privacy Policy, together with our General Terms of Use, Return Policy, and Terms and Conditions of Sale, sets out the legal terms and conditions under which we allow you to access our Website. By accessing, browsing, or otherwise using our Website, you accept this Privacy Policy and the Company’s General Terms of Use, Return Policy, and Terms and Conditions of Sale without limitation or qualification. If you do not accept this Privacy Policy, you are not entitled to access or use the Website and should leave immediately.
1. What Personal Data Do We Collect?
1.1 We may collect the following information:
1.2 Information you provide to us: (e.g., by completing a form on the Website, placing in-person sales orders, or over the phone):
• Your name and contact details (including phone number, home address, and email address);
• Billing information (including delivery address and payment details, including credit card information). We reserve the right to request additional evidence or proof of billing information where necessary;
• Interactions with us (e.g., transaction history);
• Correspondence and communications between you and us.
1.3 Information we collect from your use of the Website: We may automatically collect:
• Technical information, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
• Information about your visit, including URL clickstream to, through, and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
1.4 Where permitted by law, we may also collect ancillary information directly or from third-party sources (e.g., business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies). We may combine this with your personal data for the purposes described in this Privacy Policy.
1.5 You do not have to provide personal data to access the Website, but certain features (e.g., purchasing products) will not be available otherwise.
1.6 You confirm that all information provided to us is true, accurate, and complete.
1.7 You must not provide information about anyone else unless you have their permission.
1.8 Messaging Privacy Policy: This section explains how Design MIX Furniture collects and uses your information in relation to its text message marketing program (the "Messaging Service"). We collect information such as:
• Your phone number and email address when signing up for the Messaging Service;
• Messaging history and any data included in your messages;
• Cookie or similar technology data, enabling personalization (e.g., shopping cart reminders or promotional texts).
Use of Information: We use your information to: Deliver, analyze, and support the Messaging Service; Enhance and personalize your experience. We may share your information with third parties helping us operate the Messaging Service. We may also disclose it to comply with legal obligations, protect rights or safety, or enforce agreements.
Protection of Information: We apply appropriate security measures based on data sensitivity. However, no online transmission is 100% secure. We cannot guarantee absolute security and do not accept liability for unintentional disclosure.
Retention: We retain data for as long as necessary to provide the Messaging Service or meet legal requirements.
Choices & Controls: Consent to receive text messages is not a purchase condition. You may opt out anytime by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
2. Why Do We Need Your Personal Data?
2.1 We may use your personal data to:
• Manage and fulfill orders and complete contractual obligations
• Process transactions and prevent fraud (e.g., verifying identity and payment)
• Send promotional emails or newsletters (if you have opted in)
• Customize the Website to your preferences
• Keep the Website secure
• Collect outstanding payments
2.2 We may share your information with Design MIX affiliates, service providers, or suppliers as necessary. *We do not sell or rent your personal information.
2.3 We may also disclose personal data to: Legal authorities to comply with law, enforce terms, or protect safety.
2.4 By submitting personal data, you agree to its storage and processing as described. We retain your data only as long as necessary for the purposes outlined.
3. Cookies: We use cookies to: Understand Website usage and improve it; Recognize returning users and personalize their experience.
3.1 By using the Website, you consent to the use of cookies.
Types of cookies used: Strictly necessary cookies – required for basic Website functionality. Performance cookies – collect analytics (e.g., via Google Analytics). Functionality cookies – remember your preferences. Social media cookies – enable interactions with social networks. * You may disable cookies via your browser settings, but this may affect functionality.
4. Keeping Your Personal Data Secure: We implement safeguards, but internet transmission is not entirely secure. Use is at your own risk.
4.1 You are responsible for keeping your password secure. Notify us immediately of any unauthorized use.
4.2 Third-party sites linked on our Website have their own privacy policies. We are not responsible for their practices.
4.3 We do not knowingly collect information from minors under 18. By using our site, you confirm you meet the age requirement.
5. Your Rights: You may have the right to:
• Access your personal data;
• Request corrections or updates;
• Opt out of marketing or, in some cases, request data deletion.
Additional rights may apply depending on your jurisdiction.
6. California Privacy Laws & Do Not Track Notice: We do not track users across third-party websites and do not respond to "Do Not Track" signals.
6.1 California Minors (Under Age 18)
6.2 You may request removal of your posted content. Contact us using the details below. Note: complete removal cannot be guaranteed if content is shared by others.
7. International Users: By using the Website, you consent to processing of your data in the U.S. or other jurisdictions. Some may have different data protection laws.
7.2 If you're an EEA or Swiss resident: You may lodge a complaint with your data protection authority. We process your data with consent, for contract fulfillment, or based on legitimate interest. You may request data erasure or restrict processing under certain circumstances.
This Privacy Policy was last updated on May 18, 2025.
We reserve the right to update or modify it at any time. Please review it regularly.
Continued use of the Website after changes are posted constitutes acceptance. If you do not agree with the changes, please discontinue use.